Fierce Conversations

Fierce Conversations

Achieving Success at Work and in Life--one Conversation at A Time

Book - 2002
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The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across.
Publisher: New York : Berkley Books, 2002.
ISBN: 9780425193372
Call Number: 302.346 SCOTT
Characteristics: p.
Subjects: Conversation.
Success.

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Geoffpaul
Jul 28, 2015

Good stuff Maynard!!!

c
Cecilturtle
Jan 04, 2013

I found this book very meaty: as I was reading it, tonnes of conversations came up where I felt I had made an impact or, on the contrary, felt frustrated. This book helped me pinpoint what I had done well or what I had bungled. It was a perfect complement to a coaching session I recently attended and provided clear guidelines that I can follow at work, and at home.
I've started applying them and the results are phenomenal: I find people are listening better and I feel I am hearing them better. I even had someone come up to me and thank me for showing my ability to hear them out - to me, that's worth gold.
Practice makes perfect, and Scott's annexes will help me focus on staying on the right track. Her simple, straightforward approach is easy to understand and, with a bit of confidence, easy to apply. It takes the defensiveness out of the equation and replaces the value of silence and cuing. This book has definitely enriched my leadership skills.

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