Leading A Customer-Centric Culture

Leading A Customer-Centric Culture

Downloadable Video - 2013
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Discover how to chart your team on a course to focusing on the customer, with three no-nonsense tips.
What do great companies have in common? Great customer service. Discover how to chart your team on a course that focuses on the customer, with three no-nonsense tips. Jeff Toister discusses how to set a direction, create mile markers, and course correct when things get off track.
Publisher: Carpenteria, CA lynda.com, 2013.
Copyright Date: ©2013
Subjects: Instructional films.
Internet videos.
Educational films.
Nonfiction films.
Additional Contributors: lynda.com (Firm)

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