The Four Conversations

The Four Conversations

Daily Communication That Gets Results

Book - 2009
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Most conversations to get things done at work are of one of four types -- initiative conversations, conversations for understanding, performance conversations, or conversations for closure -- but they are often done poorly or misused. This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively.
Publisher: San Francisco, CA : Berrett-Koehler Publishers, c2009.
Edition: 1st ed.
ISBN: 9781576759202
Call Number: 658.45 FORD
Characteristics: xiv, 238 p. ; 22 cm
Subjects: Business communication.
Interpersonal communication.
Communication in management.
Additional Contributors: Ford, Laurie
Alternative Title: 4 conversations


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